Last updated: October 11, 2022
Thank you for shopping with us!
If for any reason you are not completely satisfied with a purchase we invite you to review our policy on refunds and returns. The following terms are applicable for any products that you purchased with us.
You are entitled to cancel your order within 24 hours without giving any reason for doing so.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement sent via email to:
We will reimburse you no later than 7 business days from the day on which we receive your request using the same means of payment used for the order. You will not incur any fees for such reimbursement.
In order for the goods to be eligible for a return, please make sure that:
The following goods cannot be returned:
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Only regular priced goods may be refunded. Unfortunately, goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
Any claims for misprinted/damaged/defective items must be submitted within 14 days after the product has been received.
For packages lost in transit, all claims must be submitted no later than 14 days after the estimated delivery date.
Claims deemed an error on our part are covered at our expense and are either replaced or fully refunded.
If you notice an issue with the products or anything in the order that seems to be out of place, contact our customer support team and send a photograph along with a brief explanation of the problem. We will review the issue and notify you of the approval or rejection of a replacement/refund. If your claim is approved, and you require a replacement, we will have a new order shipped to you within 3 business days. If you request a refund, a credit will be automatically applied to your original method of payment typically within 5-7 business days.
Do For Self Health and Wellness LLC will not grant a refund, credit your account, or replace a product in case of:
Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
Unclaimed – Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.
Buyer’s Remorse – We do not refund orders for buyer’s remorse. Returns or exchanges of products will be offered at our discretion and may incur a reshipping fee by the customer.
If you have not received a refund yet, please contact your credit card company and/or bank as it may take several business days for your refund to be officially posted.
If you have taken these steps and still have not received your refund yet, please contact our customer support team for assistance.
If you have any questions about our Cancellation, Returns an/or Refunds Policy, please contact us via email at:
